Support
Something wrong, or a question? Write to us and a person will answer.
Effective 22 September 2026
hola@viequesworx.com — in English or Spanish, whichever you prefer.
Before you write
- Cannot sign in — A passkey belongs to one device. If you are on a new phone and did not add a second passkey, write to us — we can help you get back in, but we will need to confirm who you are.
- Not getting notifications — Check Profile in the app first, then your phone’s own notification settings for Vieques Worx.
- A job looks like a scam — Report it from the posting. An employer asking you for money is never legitimate, and we want to know.
- Your business was not verified — The reason is shown in the app under Business. Add what was missing and it goes back in the queue automatically.
Reporting something urgent
If a posting is discriminatory or a message is threatening, report it in the app and email us as well. We read those first.
Deleting your account
You do not need to ask. See the account deletion page.